How can we help?

Would these be all loose pages to fill their information in or could they add their information to the download version?

If you are selling to your customer as a digital product, your customer can choose to print it themselves and that would naturally be in loose leaf form where they can add their own information and write their answers for the exercises and questions. They can also choose to open the PDF file you sell to them on their computer or mobile device to write their answers in digitally.

Would the customer receive a download which they would need to print out or what?

To answer the first part of the question, please see this article (https://marketingright.ladesk.com/656930-How-do-I-deliver-it-to-those-who-purchase-from-me). As for would they need to print out, the answer is yes if you are selling them a digital download. You can sell this however you want. The choice is in your hands.

How do I deliver it to those who purchase from me?

First, we deliver nothing on your behalf. The process looks like this to you. - When you purchase a template from us, you download the editable files and edit it to suit you or your target audience. - You'll save your newly edited copy as a PDF on your computer. - You'll upload the PDF from your computer to your online store e.g. (Etsy, WooCommerce, Shopify etc.) - When customers buy from you, and you have set your store up correctly, your customer should receive a download link of t...

How Do I Use The Dividers? What Are They For?

You can use the dividers for anything you can think of. Here are a couple of suggestions for you. - Sell them as digital wall art people can print and put on their wall. - Add them into the workbook as an extra page to break up sections. - Use them as a bonus.

How much should I sell these for after rebranding?

You can sell it at whatever price you wish. We do not have a recommended selling price. Having said that, we advise customers not to underprice it to 4.99 or something ridiculously low like that. It will only make it harder for you to recoup your investment and make real money with your investment.

I can't select or click to edit in PowerPoint

In some designs, sometimes, certain elements are not clickable and even though the design is there. The first thing you want to check is if the design is in the master layer. To do that, go to the page you want to check or edit. Then go to View > Master > Slide Master. From the slide master, you should be able to edit the element or text you need to edit. If you are still having trouble, do reach out to us and we'll help you with it.

Can I edit in PowerPoint?

Yes. All text and shapes can usually be edited. Depending on design, some elements may not. Though we try our utmost, every journal, planner and workbook is different. So if you'd like to know if something specific can be edited, do ask and we'll be able to tell you

Can I edit with Affinity Publisher?

Almost every product we produce comes with a .idml file. This is an InDesign file for older versions of InDesign. Affinity Publisher can open .idml files so yes. You can open and edit with Affinity Publisher. However, we do not check the files in Affinity. Some designs open up beautifully in Affinity, others don't. Your mileage may vary. Please see more about compatibility in this article (https://marketingright.ladesk.com/783411-The-file-looks-different-in-Affinity-Publisher).

Can I Edit With Google Slides or OpenOffice?

We do not support Google Slides or OpenOffice. We do not test the PowerPoint files delivered for Google Slides or OpenOffice. While you can try, we cannot promise it will work with these apps, particularly where the file has a lot of pages and/or are graphic intensive. Also, we often use custom fonts that cannot be loaded into Google Slides. That will cause a degraded design.

I can't open the files

Oh no! First things first. All of our products come in zipped files. So after you download, be sure to unzip the file you downloaded before attempting to open it. The next step really depends on which file you downloaded. We usually separate our files by program e.g. INDD or InDesign, PPT or PPTX, JPG, PDF and sometimes PSD or AI If you have downloaded the INDD or InDesign zip file, you will need Adobe InDesign to open these. If you downloaded PPT or PPTX, you'll use PowerPoint to open these....

The file looks different in Affinity Publisher

When you open an .idml file in Affinity Publisher, it sometimes doesn't know how to read certain portions of the InDesign file. As a result, you might see missing images, placement might be wrong, or layers and master pages become out of order. We do not check the .idml files for compatibility with Affinity. Your mileage will vary if you are using Affinity Publisher.

I lost my files, can you send them to me?

Good news! Your purchases can always be found and downloaded directly from your account. As long as we're in business, you can a log in at any time to download them. Log in at https://www.thriveanywhere.com/account/member Your username will be the email address you used when you purchased. If you have forgotten the password, use the forgot password feature on the log in page.

Help! I cannot purchase/download because I need/have an active subscription?

To avoid the problem of duplicate purchases, our system will stop you from buying a product again if you already have it in your account. If you're seeing a message that says you can't order because you have an active subscription or already have it in your account, all you need to do is log into your account to download. [Go here to log in now](https://www.thriveanywhere.com/account/member). Once you're in, you'll see the download link(s) on your dashboard.

What software can I use to edit this?

You can use Adobe InDesign, Photoshop, Illustrator, PowerPoint or Keynote. For our newer products, you can also use Canva.

Can I change/edit this?

Yes. All templates provided are editable. Having said that, there are some elements like watercolor splashes, doodles, frames, handwritten designs, etc that typically cannot be edited in some apps. This is because we often employ styles and methods that aren't fully supported. In order to preserve the design, we have to flatten the file which makes them un-editable.

What's the difference between standard and extended license?

If your purchase was made in 2018 through early 2019, you might have picked up a package with standard right licensing. The biggest difference is, extended rights allow you to sell on third party market places (Etsy, Envato, Creative Market and the likes). To simplify our licensing options, we no longer offer standard rights.

Is Commercial Rights Included?

Yes, you can use it for commercial projects. The most important thing to remember is you cannot distribute (for free or with payment) the editable [source files](https://marketingright.ladesk.com/007815-What-are-source-files).

How do I download my purchase?

All your purchases are stored securely in your account dashboard which can be found at: https://www.thriveanywhere.com/account/member Your username is the one you chose when you purchased the product or you can use your email address. Your password should be what you entered when you signed up. If you forgot you can use the retrieve password feature and make sure you check your spam account for the email retrieval. If you're still not getting the retrieval email, let us know we'll be happy to...

Is this PLR?

Yes. Thrive Anywhere products are in general private label unless specifically labeled differently

Can I sell the journals and planners on Etsy or other sites?

The short answer is yes, BUT although our terms allow for that, we advise that you do your due diligence. Read and understand the terms of selling on Etsy and other marketplaces and adhere to them. We will not be held responsible for any action or loss as a result of using our work.

Can I use these to publish on KPD?

The short answer is yes, BUT although our terms allow for that, we advise that you do your due diligence. Read and understand the terms of publishing with KDP as laid out by Amazon and adhere to them. We will not be held responsible for any action or loss as a result of using our templates.

Is there extra cost to add my company name and sell/give it away to clients?

No. There is no extra cost to add your name to it and give it away to your clients as-is. You cannot give away the editable formats (Photoshop, Illustrator, PowerPoint). You can give away the PDF as-is or after you added your name to it. We do not have a service to put your name on the planner for you.

Which files should I download so I can edit?

First, consider what program you will use. Though we recommend InDesign, because it is the most editable format. It's also the fastest method and will give you professional results. However, we understand InDesign can have a learning curve and cost attached. Most people will choose PowerPoint since it is the easiest. If you have decided to use PowerPoint, log into your account, go to the download page. Then, you'd simply click the PPTX link to begin downloading (see screenshot below). If you w...

Do you send me a PDF I can take to the copy store to print?

Yes. We supply the workbooks in various formats, including PDFs. Simply download it, and send it over to your print shop. If you don't have a preferred print shop, we recommend [PrintMe1](https://www.printme1.com?ref=lynette) for affordable, basic prints.

Can I adapt the journals or planners for another niche?

Yes! You are free to customize the pages with your own text to suit your niche. You can even translate to another language suitable for your market.

What can I do with these?

So many things! Let's start with the basics. You can: - Sell them on your own site. - Give it away. - Use it as workshop material with your clients or students. - Add to your membership site. - Sell it. - Use for client work. - Put your branding on the planner and publish under your brand name. You cannot: - Sell or give away the images, artwork, fonts or elements separately on their own. All imagery must be in planner format. - Re-engineer or copy the artwork or fonts to resell. - Upload th...

Can I use these planners / journals for clients?

We have a better suggestion that would put more money in your pocket. Instead of buying it yourself and using it with your client, join our affiliate program! Suggest your customer purchase the workbook you are recommending. Once they purchase it, you get the commission, and get paid to do the editing. Information about our affiliate program can be found here:https://www.thriveanywhere.com/affiliates/

How do I save the Canva templates to my account?

Canva works a little differently. Instead of downloading the designs, you copy them into your own Canva account. Here's the process. - Click the link on the download page. - Click the “View Template” button - Next, click the “Open in Editor” button and Canva will make a copy of the design in your account automatically. You can repeat this process multiple times if you need to, but we suggest you make a copy of the copy in your account, before editing.

Can I download more than one file type?

You can absolutely download more than one.

What are source files?

Source files often come in the format of: - Microsoft PowerPoint (.PPTX, .PPT, etc.) - Adobe InDesign (.INDD, .IDML) - Adobe Illustrator (.AI) - Scalable Vector Graphics (.SVG) - Encapsulated PostScript File (.EPS) - Canva templates