Oh no! First things first. All of our products come in zipped files. So after you download, be sure to unzip the file you downloaded before attempting to open it.
The next step really depends on which file you downloaded. We usually separate our files by program e.g. INDD or InDesign, PPT or PPTX, JPG, PDF and sometimes PSD or AI
If you have downloaded the INDD or InDesign zip file, you will need Adobe InDesign to open these.
If you downloaded PPT or PPTX, you'll use PowerPoint to open these.
If you downloaded JPG, these should be viewable using any photo viewer program on your computer but they are not editable.
If you downloaded PDF, you should be able to use any PDF reader to read. If you want to edit them, most PDF editors can handle the job but your editing options may be limited. Alternatively, you can also open them with PhotoPea.
If you have downloaded PSD files, you will need Adobe Photoshop to open them. Alternatively, you can also open them with PhotoPea.
If you have downloaded AI files, you will need Adobe Illustrator to open them.